Dial-Rx
Pharmacy Telephone Management and Automated Refill Solution

The Dial-Rx system answers incoming pharmacy telephone calls and allows customers to input prescription refill requests using the touch-tone keypad on their telephone. Refill Solutions serve as the central management point for pharmacy communication. By maximizing the telephone equipment, fax, Internet and pharmacy software system, Dial-Rx will help the pharmacy staff achieve the most effective communications possible between the pharmacy, its patients and doctors.

Dial-Rx allows the customer to fill their own prescription rapidly and easily over the phone, or talk directly with you, the pharmacist. Time-savings for you translates into added convenience for your customers. With more time to focus on your patients, they can receive the personal attention that they deserve. Your clients will thank you for choosing Dial-Rx.

Benefits of Dial-Rx

• Fewer interruptions
  typically processes 40-60 per cent of all refill requests

• Added convenience
  provides patients 24-hour, 7-days-a-week access to your pharmacy

• Dedicated service
  nationwide network of service; before, during and after sale

• Outbound IVR
  automatically calls the customer when their prescription is ready for pick up.